Please check the map below to see if you are living or moving within the Practice Boundary Area.

Before completing the registration process, please review whether your address falls into our practice area. We are unable to accept any patients who live outside the boundary, this includes patients registered who change address. 

 

Horncastle Medical Group now offers online registration for patients within the practice boundary. Please follow the link here to register: 

https://gp-registration.nhs.uk/C83027

If you cannot use the link above to register in the first instance then you can also register using the NHS App. If this is still not feasible all completed registrations should be printed and handed in to the reception team during working hours.

  • The GMS1 form is required for both child and adult registrations and is downloadable here: GMS1
  • The practice registration form is available here. Patient Registration Form

Please ensure the GMS1 form and registration document is completed in full. The GMS1 form filled properly will help to speed up the process of registration and getting your records from your previous practice.

If you are registering with us and we will be your first GP in the UK and you do not have an NHS number there is few bits of extra information we will require to process your registration:

  • Information regarding place of birth and date of entry to the UK on GMS1 form
  • Patient declaration on back of GMS1 form
  • It would also help the practice if you could provide any copies of vaccinations or medications you have previously been on

You may have recently left the forces and wish to register with us. You will need to live within the practice boundary or already live with a family who are registered with us. When you leave the forces, you should be given the option of receiving your medical records for you to pass on to the GP Practice. Alternatively, you will be asked to complete the Military Medical Record Request Form (see below link), which should be handed in when you register with us for us to request your records from the military.

Requests for military medical records can take up to 6 months for us to receive your notes so we would advise that you get copies of your records before you leave so we can merge these with your NHS records. 

 

 

 

Useful information

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Act. Please contact the Practice Manager for further information.

Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Your Data Matters to the NHS

Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.

You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.

Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.

Find out how this data is used and how to opt out by following this link Your NHS Data Matters

Access to Records

Please download the Data Subject Access request form and bring it to the practice once complete.

This practice is committed to providing a safe and comfortable environment and strives to achieve good practice at all times. All patients are entitled to have a chaperone present during any consultation, examination or procedure.

Clinicians at this practice will advise patients that a chaperone is necessary during any intimate examination; this is to safeguard both the clinician and you, the patient.  Where a chaperone is not available, the clinician will ask you to make an appointment and request the presence of a chaperone at the time of booking.

We only use clinical staff as chaperones as they have had the appropriate training and have knowledge of the examination or procedure you may be undergoing.

Family and friends are not permitted to act as chaperones as they do not have the knowledge required, nor do they have the necessary training.

The Practice now has  the availability of enhanced access appointments after 18:30 Mon- Thursday and weekends.

These will comprise of a mix of face to face  and telephone consultations.

Appointments can be booked in the usual way via Ask My GP or telephoning the practice.

Under the GMS contract, Practices are required to allocate a named accountable GP to all patients, including children.

It is important that you are aware that this is purely an administrative exercise and does not change the way in which we operate or affect your ability to make an appointment or speak with any of the GPs in the practice.

All patients have been allocated to a named accountable GP. We have done this as sensitively as possible, by equally allocating patients to each GP.

New patients registering from 1st April 2015 onwards will be allocated within 21 days of registration.

If you were registered with us before 1st April 2015 and were aged over 75 or took part in the Unplanned Emergency Admissions service provision you will have already been allocated a named accountable GP and notified in writing.

If you wish to be informed of your named accountable GP and you receive repeat prescriptions, it is on the right hand side of the prescription. Alternatively, please ask the receptionists when you are next in the surgery.

Should you express a wish to change your named accountable GP we will do our best to accommodate your wishes. Please contact the administration department to request the change.

Text Message Reminders

Would you like to receive a free text message to confirm your appointment?

It’s easy – just fill in the attached consent form and return it to the Surgery: Text & Email message consent

Reducing missed appointments

We hope by introducing this service we are able to reduce the number of missed appointments and save NHS resources. It is also a quicker and cheaper method of contacting patients than writing.

The type of messages we will send

There are numerous reasons that we may want to contact you using text messaging. Some typical examples include:

  • A text confirmation of an upcoming surgery appointment.
  • To ask you to contact us so that we can deliver a non-urgent message.
  • To invite you to participate in national health care programs such as cancer screening, Childhood or Influenza Immunisations Campaigns or NHS Health Checks.

Can I use this service to contact my doctor? 

No. If you need to speak to your doctor, please use Ask My GP or  phone to make an appointment.

What if I do decide not to participate? 

Simply tell us you don’t wish to receive text messages from us and we will remove your number from the service.

What happens if I change my mobile number? 

You need to let us know your new number as soon as possible so we can continue the reminder service to your mobile phone.

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.