Text Message Reminders
Would you like to receive a free text message to confirm your appointment?
It’s easy – just fill in the attached consent form and return it to the Surgery: Text & Email message consent
Reducing missed appointments
We hope by introducing this service we are able to reduce the number of missed appointments and save NHS resources. It is also a quicker and cheaper method of contacting patients than writing.
The type of messages we will send
There are numerous reasons that we may want to contact you using text messaging. Some typical examples include:
- A text confirmation of an upcoming surgery appointment.
- To ask you to contact us so that we can deliver a non-urgent message.
- To invite you to participate in national health care programs such as cancer screening, Childhood or Influenza Immunisations Campaigns or NHS Health Checks.
Can I use this service to contact my doctor?
No. If you need to speak to your doctor, please use Ask My GP or phone to make an appointment.
What if I do decide not to participate?
Simply tell us you don’t wish to receive text messages from us and we will remove your number from the service.
What happens if I change my mobile number?
You need to let us know your new number as soon as possible so we can continue the reminder service to your mobile phone.