Horncastle Medical Group

01507 522477

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to Medical Records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to Medical Records


Support for Unpaid Carers Who is a Carer? Do you look after a relative or friend who due to ill health, physical or mental illness, disability, frailty or addiction cannot ... [continue] Carers

Chaperone Policy

This practice is committed to providing a safe and comfortable environment and strives to achieve good practice at all times. All patients are entitled to have a chaperone present during any ... [continue] Chaperone Policy

Complaints and Compliments

We would welcome any comments/suggestions about the services provided at Horncastle Medical Group. If you have any comments/suggestions please either send them for the attention of: The Practice Manager at: [email protected] ... [continue] Complaints and Compliments

How to Register as a New Patient

We have an open list and welcome requests for registration from patients living in or moving to the Practice area. For more information on the Practice then please see the ... [continue] How to Register as a New Patient

Named GP

Under the GMS contract, Practices are required to allocate a named accountable GP to all patients, including children. It is important that you are aware that this is purely an ... [continue] Named GP

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient Confidentiality

Practice boundary

Please use the map below to see if you live within our practice boundary. 

Text Message and Email Consent

Text Message Reminders Would you like to receive a free text message to confirm your appointment? It’s easy – just fill in the attached consent form and return it to ... [continue] Text Message and Email Consent

Useful telephone numbers

NHS 111 111 Lincoln County Hospital 01522 512512 Louth County Hospital 01507 600100 Pilgrim Hospital 01205 364801 Coop Chemist 01507 522318 Boots Chemist 01507 523837 Social Services – Louth 01507 601191 ... [continue] Useful telephone numbers

Violent or Abusive Behaviour

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or Abusive Behaviour